Check out the new River Island checkout!
Congratulations to everyone involved in the River Island checkout migration project which is now live.
This project marks the first steps in River Island's exciting move to a composable architecture for their commerce platform, incorporating the excellent and flexible functionality of commercetools, Talon.one, Stripe and Mercaux alongside the existing River Island systems. River Island now has a checkout platform that can quickly adapt to their customer’s needs and improve their conversion rate.
The commerce system has been proven to withstand peak periods which shows the true power of its cloud nature and its auto scalability. River Island can focus on their business and remain confident the site can withstand Black Friday or sales just like any other day of the year.
The flexibility of the platform has been leveraged to transform both online and in-store sales, allowing River Island to develop a customer-centric shopping experience across multiple channels. The commerce solution not only incorporated the web and mobile channels but also the in-store functionality provided by Mercaux POS terminals. The Mercaux POS terminals brought self-service to River Island stores utilising the common composable commerce platform. Customers have loved the in-store solution with feedback such as “Best self service checkout I’ve used!!“
The project was a collaboration between Cabiri, who brought their experience and applied best practices from previous successful composable commerce projects, and River Island’s highly skilled internal teams. The combined team worked together to successfully deliver the project on time and on budget.