Commerce Health Check: Optimising Your Technology for Success
Commerce is fast-moving and in order to keep up with the pace, retailers should continually evaluate and improve their infrastructures. E-commerce necessitates aligning technology decisions and implementations, with goals, working processes and business strategy. This is where Cabiri's Commerce Health Check service comes in, a comprehensive audit to identify areas for improvement and promote alignment. A Cabiri Commerce Health Check is a four phase in-depth full circle examination. We understand that all business needs are different and as such, content and assessment of each review is tailored to the individuality of each organisation.
Stage One: Understanding Goals
Cabiri works closely with your team to fully understand business goals. By aligning your strategy with your goals, a Commerce Health Check can help ensure that any future technological improvements are made in areas that will yield the greatest return for your business.
Stage Two A: Processes Deep Dive
Success relies on smooth, efficient systems processes. A detailed process evaluation identifies bottlenecks, redundancies and inefficiencies. Flagging key optimisations to boost productivity, save costs, improve efficiency and achieve business and technical goals.
Stage Two B: Technical Deep Dive
A full analysis of system infrastructure and architecture. Including aspects such as a systems ability to integrate, composable readiness, management of data, security, testing and standards. This deep dive identifies strengths and weaknesses within an implementation, which can be linked back to goals.
Stage Three: Evaluation
Cabiri continually evaluates, discusses and notates from the get go. The evaluation phase is an opportunity to dig into the nittygritty of findings. Thoughts will be on aspects such as efficiency and effectiveness of current processes and technical implementations, flexibility, robustness and alignment with future goals.
Stage Four: Feedback and Q&A
Cabiri provides upfront and honest feedback. While a detailed report will be provided too, the real powerhouse of this process is a Cabiri walk through with your team. By considering total cost of ownership Cabiri leaves no stone unturned, offering full transparency on findings. A Cabiri Commerce Health Check embodies and actively encourages knowledge led empowerment. So that when moving forwards towards strategic goals, clients will feel confident making informed decisions on their live systems. Taking into account not only immediate goal alignment, but also system life-cycle. Ensuring that solutions meet not only current needs but are also cost-effective in the longer term. It should be mentioned that positive findings are celebrated and that Cabiri does not believe in a derogatory approach. Findings are the pathway to move forward.
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